chaos42 wrote: ↑Mon Jul 27, 2020 6:01 pm
i agree as part of that underclass, though there is another issue, the lazy people on staff i keep finding work half done or someones taken a short cut, its one reason we are so behind i -and some of the others keep having to fix the shit jobs people did, plus i keep dealing with the issues my old managers propagated. the people putting out the product take a cart of unsorted books and then walk back and forth with only a few in hand taking 3 times longer to do the job instead of getting another empty card sorting through a larger batch and taking them all out at once instead of wasting time walking back and froth. it drives me nuts, i work the front desk most of the time but i usually take one card sort the entire contents then it takes me a fraction of the time to put all of it out.
i wonder if its a similar case with some of the safety things that we see mega corps doing they disable a safety because they think its useless and slowing things down but what they really need to do is be more efficient with what people are doing
While low pay is an issue. I am not certain it is the primary issue when it comes to bad retail employees and the enthusiasm to do things right. And my best example comes from me working one store under three different managers. The first wasn't there long after I was hired. We did our work and it was meh. Not great but not bad. We stocked and our customers were generally satisfied.
Next came a lady named Heather. She lead from the front. Worked hard and asked you to follow. We did, working to complete more than we had before. Learning more about what we sold so even stock people who normally left when the store opened could help customers. Re did planagrams all night so the store would be as close to perfect as we could make it. All on the same pay. Then Heather got work twenty miles closer to her home. We were sad to see her go, but glad she would at least not have the long commutes.
Then came Cindy. Cindy hated men and assumed any woman was automatically smarter than a man. She hired an extra manager to be above the receiving manager we already had. Restricted all women to not lift anything greater than five pounds. And put the guy who usually fixed issues with the computers and the like sweeping. Morale went through the floor. We obeyed her rules as any suggestions to do anything other or in excess of those rules was a public chewing out. She had the man who had been successfully running the dock for years without incident work on stacking large barbeque grills by himself since she had not scheduled any other men that day. And no woman could help him. Do it or be fired. He tried and went to the hospital in an ambulance having damaged his back.
After that no one cared. We did the bare minimum of her orders and looked for new work.
All of that on same pay. So I think there is a management issue.
Years later shopping at a local Walmart we knew several people there. The manager that opened the store was great. Trained his people well and the place was good. He transferred to another store. And soon the next guy hired his friends and family. So on and so forth. And it slowly fell apart as the old guard was pushed out and the ones that didn't care were put in charge and few floor people seemed to last very long.
TL;DR I think it might have more to do with how a manager is than just how much you make an hour.
As I have heard often. People don't quit jobs. They quit managers.