Grubhub Can Still Charge Restaurants for orders you call in directly

[Fuzzy Necromancer]

https://www.buzzfeednews.com/article/venessawong/grubhub-phone-order-call-fee-coronavirus?utm_source=pocket-newtab

Good gremplorking grief.

[BridgeConsoleMasher]

I really don't imagine Google to list a third party as the phone line for a business, as the article claims. Of course a councilmember says that 9/10 times Google gives you the delivery service instead of the restaurant's phone number.

If it is true though then a number of people really need to get their shit together. I knew about companies despising groupons 10 years ago, but charging 6.25 for a call redirect is criminal. If anybody at your store sees that as itemization then it's on the business proprietor to stop doing business or cope for the larger revenue that they bag overall. Of course that second option is what leads us here, so I guess it's understandable.

Still though yeah 9/10 I doubt it.

[PerrySimm]

It is so onerous to have to develop new rules of behaviour to adapt to pervasive scamming.

Here it is, a first draft fix:

Until these scams are shut down, you cannot trust Google or any other search engine to tell you the phone number of a restaurant. Use the phone numbers from the phone book, advertisements, on the side of the building. If the number differs from what you are seeing online, tell the restaurant.